Dds Discounts - Pissed off

Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

False advertising of hours says 10 to 10 walked up 950 just to pick up a bowl set was told i wadnt allwed in thecstore they were closed dds fashion on cleveland ave in fort myers fl but supposevto stay open later really to shoppers

Reason of review: Not as described.

Company wrote 0 private or public responses to the review from Jun 30.

Dds Discounts - Disability violation

Not resolved
Customer service

am diabetic. By federal law, I am allowed to carry diabetic supplies including a small soda or water.

Since my blood sugar was low, I brought in a very small can of soda. Immediately, the security guard told me no beverages. He said he didn't care if I was diabetic. I went in the store anyway.

I was confronted by store manager named Juan. He just started yelling with out me explaining things to him. He told me to get rid of the soda. I tried to explain my health reason.

He said I was lying. I showed my medical alert bracelet. He started to profile me because of the neighborhood I lived in. I said he was being rude and unfair.

He said he was going to call 911. I said OK because the police and EMS know I have diabetes. He huffed. Said I could shop but took my soda away.

I shopped and texted my friend to meet me. I met her at a Subway where she told me I was sweating and shaking.

I drank an entire 16 oz soda and felt better. I offered an explanation for my soda and was treated poorly.

Product or Service Mentioned: Dds Discounts Manager.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from Oct 06, 2017.

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